New Feature Enhancements on the Platform (September)

Feature Enhancement Updates

Our team has been working and launching several more features and enhancements on the platform in September!

Here are the details:

1. Campaign Reserved Stock

Note: This feature is only available for Shopee store.

If you have set a reserved amount of stock for sale in Shopee, you may now sync and reserve the stock for your inventory calculation in SiteGiant as well.

How to enable the Campaign Reserved Stock count?


Step 1: Enable the Shopee Campaign Reserve Stock feature under Settings > Sales Channel > setting icon > Reserve Campaign Stock.

Step 2: The reserved stock amount will sync over from Shopee into SiteGiant and you’ll be able to view it under your inventory listing in the following tabs shown below

2. Webstore Preferences

You may now set the following webstore details under the Webstore Preferences section:
– title and meta description
– business info
– business hours
– social media links
– webstore status
– google analytics
– warehouse selection

**Note: Social media link, logo and favicon setting have been moved from Webstore Decoration to Webstore Preferences.

In order to access Webstore Preferences, head over to Webstore > Webstore Preferences > click on Manage button.

3. Poslaju SendParcel Shipping Label

**Note: Only available for Starter plan and above.

You may now print your Poslaju SendParcel shipping labels under Orders > Fulfillment > Poslaju SendParcel Shipping Label Printing.

For the first time, kindly link your Poslaju SendParcel account with SiteGiant Lite through API Key integration.

Step 1: Select settings.

Step 2: Retrieve API Key from Poslaju SendParcel account and save details in the settings.

Step 3: You may then process and print your Poslaju SendParcel shipping labels.

4. GDEX Shipping Label

**Note: Only available for Starter plan and above.

You may now print your GDEX shipping labels under Orders > Fulfillment > GDEX Shipping Label Printing.

For the first time, kindly link your GDEX account with SiteGiant Lite through User Token integration.

Step 1: Select settings.

Step 2: Generate and retrieve User Token from GDEX account, then save details in settings.

Step 3: You may then process and print your GDEX shipping labels.

5. SQL Accounting Sync Enhancement

You can now enable syncing of Uppercase data to SQL Accounting system under My Apps > SQL Accounting Sync > Settings > General Settings.

6. Telegram Commerce

**Note: Only available for Starter plan and above

You may now easily take orders through an order form on Telegram.

How to set up Telegram Commerce?

Step 1: Connect your Telegram account under Telegram > Settings by filling in account details.

Fill in telegram account details and save:

Step 2: Create product order form under Telegram > Add Order Form.

Sample of order form creation:

Step 3: Your created order form will be listed. Click on the icon shown to send the order form link.

*Note: Telegram Desktop App installation is required to directly send the order form link.

7. Lazada Bulk Edit (beta version)

You may now edit your Lazada product listing details in bulk under Products > Lazada Listing.

Select and edit the product information accordingly and click update to save details.

8. SiteGiant MultiChat V2.0.5

New version of MultiChat v2.0.5 is now available. If you are currently using the SiteGiant MultiChat feature, kindly uninstall the existing SiteGiant MultiChat and reinstall the latest MultiChat V2.0.5.

You may download the latest version of MultiChat HERE.

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact

Related to Lalamove, please contact

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.