Manage your Lazada, Shopee, WhatsApp, Facebook Messenger and TikTok chats all through one platform!

How does it work?

Efficient customer service is key to happy customers

Centralized Chat Management

You no longer have to open multiple browsers to check on your marketplaces and social media chats. Now, you can conveniently view and keep track of them all within one platform!

Multiple Staff Account Access

Organize and assign permission to your staff accordingly to engage with potential customers on selected marketplace stores or social media account chats.

Improve Response Rate and Customer Satisfaction

Notification will appear for chats with new messages. That way, you’ll never miss out on responding to your customers. Ultimately, helping to reduce customer complaints and grow better business reputation.

How can you get yours?

SiteGiant MultiChat is available for ERP Mini Plan and above

Contact us through Live Chat or
Email ([email protected]) to
activate your account.

CLICK HERE to download SiteGiant MultiChat and install in your computer to start using.

Pricing

30th June 2026

Get SiteGiant MultiChat for FREE* when you purchase SiteGiant Webstore Pro / ERP Mini plan and above!

Manage your chats and enhance customer engagement with SiteGiant MultiChat today!

20,000+ Merchants Have Joined SiteGiant