SiteGiant MultiChat

Manage your Lazada, Shopee, WhatsApp and Facebook Messenger chats all through one platform!

sitegiant multichat

How does it work?

Efficient customer service is key
to happy customers

Centralized chat management

Centralized Chat Management

You no longer have to open multiple browsers to check on your marketplaces and social media chats. Now, you can conveniently view and keep track of them all within one platform!

Multiple Staff Account Access

Organize and assign permission to your staff accordingly to engage with potential customers on selected marketplace stores or social media account chats.

multiple staff account access
Improve response rate and customer satisfaction

Improve Response Rate and Customer Satisfaction

Notification will appear for chats with new messages. That way, you’ll never miss out on responding to your customers. Ultimately, helping to reduce customer complaints and grow better business reputation.

How can you get yours?

SiteGiant MultiChat is available for Unicart SME Plus Plan and above

step 1 contact support

Contact Us through Live Chat or
Email (support@sitegiant.my) to
activate your account.

step 2 download multichat app

Download SiteGiant MultiChat and install in your computer to start using.

Pricing

SiteGiant Multichat pricing
exclusive for sitegiant merchant

Promotion ends 30th June 2022

Get SiteGiant MultiChat for FREE* when you purchase SiteGiant Multichannel Pro / ERP Mini plan and above!

Manage your chats and enhance customer engagement with SiteGiant MultiChat today!

Contact us and get a FREE consultation now!

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.