A multichannel eCommerce platform specifically built to help you centralize & manage all your channels' product, order and inventory without hassle.

Best ERP Malaysia platform

Are You Constantly Experiencing These Situations?

Selling on multiple channels comes with its set of challenges...

Challenge 1 - too many products to upload, too little time

24 hours is not enough for you to manually upload or update products one-by-one in multiple sales channels.

You lose count and have to manually recalculate your inventory stocks every day.

You may experience overselling when you run out of stock but the product is still listed in your sales channel.

You are not sure which orders have been paid or unpaid. There may even be some overcharged shipping fees that you missed out.

Many customers complain about receiving the wrong orders or late delivery.

You always log in and out of different channels to reply to customer enquiries and sometimes overlook several enquiries.

SiteGiant ERP Solution Can Help You!

What is SiteGiant ERP?

SiteGiant ERP system comes with more than 50 ready integrations with marketplaces, webstores, payment gateways, accounting softwares, shipping logistics and many more to streamline your multichannel eCommerce operations.
SiteGiant-ERP

Powerful Features to Automate and Simplify Your Multichannel Business Process

Integrates with various sales channels:

Marketplaces
Marketplaces integration
Marketplaces integration
Webstore
Social Media & Messaging App
social media integration
Product Management
Auto-migration of products

All your sales channels’ product listing will be automatically migrated into SiteGiant upon integration. You won’t have to worry about creating them once again in SiteGiant.

Bulk copy product listing

Simple and easy way to sync product listings to multiple channels, all in one go!

Conveniently update various channels’ product details from one place

Edit or remove product details all through SiteGiant platform without having to log into several channels.

Multiple channels’ pricing management

Easily update different pricing for your products and sync to multiple channels at the same time.

Scrape product details

Found the same product online? You can scrape the product detail and sell the product in your own store.

Order Management
Receive orders from all sales channels

Consolidate all your sales channels’ orders in SiteGiant platform for fulfillment.

Efficient and faster item picking process

Discover the right tools that can help you carry out a systematic item picking flow.

Achieve 99.9% error-free packing

Reduce order packing mistakes with the Order Fulfillment Assistant and prevent customers’ complaints about receiving wrong orders.

Shipping & logistics for order delivery

Integrate with trusted shipping logistics providers to ensure your orders are delivered safely to your customers.

Order return management

Track and manage any order returns made by your customers with ease.

Inventory management
Real-time inventory updates across all integrated channels

No more dealing with overselling issues! Enjoy real-time sync of your inventories across all your sales channels, both online and offline.

Multi-warehouse inventory management

Systematically track all your inventory that moves within and between warehouses.

Customer Management
Customer Lists

Get to know who your customers are. Consolidate all customer data from sales channels owned by you in SiteGiant.

SiteGiant MultiChat

Oversee and conveniently respond to all your customer enquiries from multiple channels through SiteGiant platform.

Analytics reporting
Make better business decisions by analyzing your sales performance
Powerful Marketing
Built-in marketing tools to enhance your eCommerce conversions

Enhance your sales channels’ visibility and attract more customers with:

Staff Management
Assign and monitor your staff tasks

Multi-layered staff permission for a various tasks assignment and you may easily oversee the person-in-charge of each task.

Staff KPI performance report

Keep a record and identify your top-performing staff in the company.

Payment reconciliation
Easily reconcile shipping fee overcharges

Allow SiteGiant’s Payment Reconciliation tool to help you auto-calculate any shipping fee overcharges from the marketplaces. You’ll no longer have to manually check and compile all the details to claim the overcharges.

Keep track of all paid, unpaid and late order payments

Not sure whether you’ve received the exact amount of order payouts from Shopee, Lazada and TikTok? Conveniently filter the orders to double confirm the order payment status and tally with the amount you’ve received.

Simplify your bookkeeping procedures for all your orders by integrating with your preferred accounting software:
Multichannel Integration

Integrates with various sales channels:

Marketplaces
Marketplaces integration
Marketplaces integration
Webstore
Social Media & Messaging App
social media integration
Product Management
Product Management
Auto-migration of products

All your sales channels’ product listing will be automatically migrated into SiteGiant upon integration. You won’t have to worry about creating them once again in SiteGiant.

Bulk copy product listing

Simple and easy way to sync product listings to multiple channels, all in one go!

Conveniently update various channels’ product details from one place

Edit or remove product details all through SiteGiant platform without having to log into several channels.

Multiple channels’ pricing management

Easily update different pricing for your products and sync to multiple channels at the same time.

Scrape product details

Found the same product online? You can scrape the product detail and sell the product in your own store.

Order Management
Order Management
Receive orders from all sales channels

Consolidate all your sales channels’ orders in SiteGiant platform for fulfillment.

Efficient and faster item picking process

Discover the right tools that can help you carry out a systematic item picking flow.

Achieve 99.9% error-free packing

Reduce order packing mistakes with the Order Fulfillment Assistant and prevent customers’ complaints about receiving wrong orders.

Shipping & logistics for order delivery

Integrate with trusted shipping logistics providers to ensure your orders are delivered safely to your customers.

Order return management

Track and manage any order returns made by your customers with ease.

Inventory Management
Inventory management
Real-time inventory updates across all integrated channels

No more dealing with overselling issues! Enjoy real-time sync of your inventories across all your sales channels, both online and offline.

Multi-warehouse inventory management

Systematically track all your inventory that moves within and between warehouses.

Customer Management
Customer Management
Customer Lists

Get to know who your customers are. Consolidate all customer data from sales channels owned by you in SiteGiant.

SiteGiant MultiChat

Oversee and conveniently respond to all your customer enquiries from multiple channels through SiteGiant platform.

Analytics & Reporting
Analytics reporting
Make better business decisions by analyzing your sales performance
Powerful Marketing
Powerful Marketing
Built-in marketing tools to enhance your eCommerce conversions

Enhance your sales channels’ visibility and attract more customers with:

Staff Management
Staff Management
Assign and monitor your staff tasks

Multi-layered staff permission for a various tasks assignment and you may easily oversee the person-in-charge of each task.

Staff KPI performance report

Keep a record and identify your top-performing staff in the company.

Payment Reconciliation
Payment reconciliation
Easily reconcile shipping fee overcharges

Allow SiteGiant’s Payment Reconciliation tool to help you auto-calculate any shipping fee overcharges from the marketplaces. You’ll no longer have to manually check and compile all the details to claim the overcharges.

Keep track of all paid, unpaid and late order payments

Not sure whether you’ve received the exact amount of order payouts from Shopee, Lazada and TikTok? Conveniently filter the orders to double confirm the order payment status and tally with the amount you’ve received.

Accounting Integration
Simplify your bookkeeping procedures for all your orders by integrating with your preferred accounting software:

The Only eCommerce ERP in Malaysia with Built-in Webstore and POS Integration

Empowering merchants towards a successful eCommerce journey

mobile-friendly webstore
Mobile-friendly Webstore

Build a webstore to establish your business branding. Let your webstore be the No. 1 trusted place for customers to rely on for information and purchasing of products.

6+ POS System Integration

Support integration with SiteGiant POS, AutoCount POS, Alaya, Smart, QubePos, Xeersoft to unify your online and offline sales in one place.

Trusted by these Brands and Top Sellers

Watch the success stories of our customers

“We can track inventory effectively and smoothen order processing, from picking and packing to prompt delivery!”

After adopting SiteGiant ERP, we quickly launched our webstore without any coding required. The system’s real-time inventory tracking has been a game-changer, offering us clear insights into our stock levels. This improvement has significantly streamlined our order fulfillment process, from picking and packing to prompt delivery. SiteGiant ERP delivers exactly what businesses require for efficient operations.

5/5
Fairul
QSR Trading

“We only need one employee to process 300 orders within an hour!”

We have been using SiteGiant for more than 2 years. Before we used SiteGiant, our order fulfillment process was quite time-consuming and complicated. During campaign days, we couldn’t fulfill our orders on time, and there were a lot of packing errors. After using SiteGiant ERP system, we now only need one employee to process 300 orders within an hour. The reporting tool is one of my most favourable features in SiteGiant ERP system, we can easily generate the reports and get the data from all platforms we sell on.

5/5
Mandy Lim

Chek Hup

“Effortlessly manage customer chats, product listings, and inventory all in one dashboard!”

We can easily edit our product listings across multiple channels without hassle. Our stock levels are accurate, and we no longer face overselling problems. All of our chats from different marketplaces are consolidated in one dashboard, which provides convenience for us to view and reply to customer enquiries. Moreover, we can also use Order Fulfillment Assistant to cross-check our packing to prevent order fulfillment mistakes. Not forgetting about SiteGiant’s support service too. Overall, I would say that SiteGiant’s support service is superb.
5/5
George Cheah

Hyper Store PLT

See What Our Customers are Saying About Us

Start your eCommerce Journey with SiteGiant today!

10,000+ Merchants Have Joined SiteGiant

Streamline your business operation with SiteGiant solutions

SiteGiant Webstore

Set up a 24/7 eCommerce webstore to promote your brand and products online.

SiteGiant WMS

Enhance your overall warehouse operation, inventory control, and order fulfillment capacity.

SiteGiant Retail

Unify your online and offline sales in one place.

SiteGiant OMO

Bridge your online and offline business to create a seamless customer shopping experience.

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.