Loyalty Program

Pack with powerful tools to increase repeat purchases and strengthen customer loyalty

Are you facing the following challenges in building your customer base?

Customers aren’t coming back after their first purchase

No loyalty program for existing customers

Unable to identify high-value customer group 

No idea how to increase customer’s average basket size

How Does SiteGiant Loyalty Program Work?

Maximise customer retention and generate more repeat business!

How Does SiteGiant Loyalty Program Work?

Maximize customer retention and generate more repeat business!

6 Powerful Tools to Boost Your Customer Loyalty

Loyalty Points

Customers can earn reward points by making purchases or engaging with your brand. They can redeem them for discounts, rewards, or special offers, fostering customers to repeat purchases with you.

Reward Vouchers

Offering customers unique vouchers such as discount vouchers, cashback vouchers, birthday vouchers and member vouchers can increase the average customer purchase basket and increase the chances of repeat purchases.

Reward Vouchers

Offering customers unique vouchers such as discount vouchers, cashback vouchers, birthday vouchers and member vouchers can increase the average customer purchase basket and increase the chances of repeat purchases.

Membership Tier

Categorise your customer into different tiers based on their spending levels. Multi-level memberships will motivate your customer to spend more by moving to higher levels to unlock greater rewards and benefits.

Shopping App

Customers can browse your catalogue,  and shop anytime and anywhere with just a few taps. 

Shopping App

Customers can browse your catalogue,  and shop anytime and anywhere with just a few taps. 

Digital Membership Card

Customers can access their membership information and redeem their rewards without a physical card. 

Push Notification

Allow your customers to receive the latest promotion to encourage them to repurchase from your store.

Push Notification

Allow your customers to receive the latest promotion to encourage them to repurchase from your store.

You might also be interested to explore these features…

Grow your customer retention with SiteGiant Loyalty Program tools today!

10,000+ Merchants Have Joined SiteGiant

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.