Order Management

Process orders from multiple channels in one place. Over 20+ powerful tools to 3X speed up and achieve 99.9% accuracy in order fulfillment.

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Top 6 reasons to use SiteGiant for order fulfillment

Process All Orders
in One Place

Easily view and process orders from all integrated sales channels in one place without the hassle of processing these orders separately in different channels.

SiteGiant
Customizable
Shipping Documents

Customize Lazada, Shopee, webstore, WooCommerce, Shopify and TikTok Shop shipping labels, packing lists and invoices based on your operational preferences.

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Bulk Print
Shipping Label Documents

Bulk print shipping labels, packing lists and invoices based on channels or courier companies in one go.

sitegiant
Increase Accuracy
in Order Packing

Comes with tools for you to cross-check orders to prevent mistakes in order fulfillment.

SiteGiant
Speed Up
Order Picking Process

Picking list is printed with rack numbers, item image and specific quantity, making it easier for your staff to locate the right items for packing.

sitegiant
Monitor Staff Packing Performance

Track and reward your staff based on their order packing performance.

sitegiant
Process All Orders
in One Place

Easily view and process orders from all integrated sales channels in one place without the hassle of processing these orders separately in different channels.

SiteGiant
Customizable
Shipping Documents

Customize Lazada, Shopee, webstore, WooCommerce, Shopify and TikTok Shop shipping labels, packing lists and invoices based on your operational preferences.

sitegiant
Bulk Print
Shipping Label Documents

Bulk print shipping labels, packing lists and invoices based on channels or courier companies in one go.

sitegiant
Increase Accuracy
in Order Packing

Comes with tools for you to cross-check orders to prevent mistakes in order fulfillment.

SiteGiant
Speed Up
Order Picking Process

Picking list is printed with rack numbers, item image and specific quantity, making it easier for your staff to locate the right items for packing.

sitegiant
Monitor Staff Packing Performance

Track and reward your staff based on their order packing performance.

sitegiant

Upon receiving orders...

sitegiant
Bulk Print Pick Lists

Populate all orders in one pick list so that you can pick all items in one go.

SiteGiant
Pick the Same Products in One Go

Sort and print the shipping labels by quantity or best selling items so that you just have to pick the same item once.

sitegiant
Auto-sync Multiple Channels’ Orders

All orders from integrated sales channels will be automatically synced into SiteGiant backend.

sitegiant
Option to Print Fragile Remark

Opt to print shipping labels with a fragile remark to caution the courier company to handle the parcel with care.

SiteGiant
Search and Filter Orders Easily

Search and view any orders received from multiple channels quickly.

sitegiant
Abandoned Cart Recovery

Automatically send a reminder email to customers who have not completed their checkout process.

sitegiant
Customize Email Templates

Customize email templates to notify customers about orders received and orders fulfilled based on your preferences.

sitegiant
Auto-send Order Confirmation Notice

Automatically send out order confirmation email to customers when they place an order.

sitegiant
Bulk Print Pick Lists

Populate all orders in one pick list so that you can pick all items in one go.

SiteGiant
Pick the Same Products in One Go

Sort and print the shipping labels by quantity or best selling items so that you just have to pick the same item once.

sitegiant
Auto-sync Multiple Channels’ Orders

All orders from integrated sales channels will be automatically synced into SiteGiant backend.

sitegiant
Option to Print Fragile Remark

Opt to print shipping labels with a fragile remark to caution the courier company to handle the parcel with care.

SiteGiant
Search and Filter Orders Easily

Search and view any orders received from multiple channels quickly.

sitegiant
Abandoned Cart Recovery

Automatically send a reminder email to customers who have not completed their checkout process.

sitegiant
Customize Email Templates

Customize email templates to notify customers about orders received and orders fulfilled based on your preferences.

sitegiant
Auto-send Order Confirmation Notice

Automatically send out order confirmation email to customers when they place an order.

sitegiant

Populate all orders in one pick list so that you can pick all items in one go.

Sort and print the shipping labels by quantity or best selling items so that you just have to pick the same item once.

All orders from integrated sales channels will be automatically synced into SiteGiant backend.

Opt to print shipping labels with a fragile remark to caution the courier company to handle the parcel with care.

Search and view any orders received from multiple channels quickly.

Automatically send a reminder email to customers who have not completed their checkout process.

Customize email templates to notify customers about orders received and orders fulfilled based on your preferences.

Automatically send out order confirmation email to customers when they place an order.

sitegiant
Bulk Print Pick Lists

Populate all orders in one pick list so that you can pick all items in one go.

SiteGiant
Pick the Same Products
in One Go

Sort and print the shipping labels by quantity or best selling items so that you just have to pick the same item once. 

sitegiant
Auto-sync
Multiple Channels’ Orders

All orders from integrated sales channels will be automatically synced into SiteGiant backend.

sitegiant
Option to
Print Fragile Remark

Opt to print shipping labels with a fragile remark to caution the courier company to handle the parcel with care.

SiteGiant
Search and Filter
Orders Easily

Search and view any orders received from multiple channels quickly.

sitegiant
Abandoned Cart
Recovery

Automatically send a reminder email to customers who have not completed their checkout process.

sitegiant
Customize
Email Templates

Customize email templates to notify customers about orders received and orders fulfilled based on your preferences.

sitegiant
Auto-send
Order Confirmation Notice

Automatically send out order confirmation email to customers when they place an order.

sitegiant
Customize
Email Templates

Customize email templates to notify customers about orders received and orders fulfilled based on your preferences.

sitegiant
Auto-send
Order Confirmation Notice

Automatically send out order confirmation email to customers when they place an order.

During order fulfillment process...

sitegiant
Order Fulfillment Assistant

Cross-check marketplaces orders before packing to avoid double packing or fulfilling cancelled orders.

sitegiant
Carrier Manifest

Generate a carrier manifest as a proof of delivery for your daily fulfilled orders. You can keep the record based on the logistics company or the date of shipping.

sitegiant
Mobile App (Smart Scan)

Cross-check orders with a smartphone to prevent mistake in order fulfillment process.

sitegiant
Monitor Staff Packing KPI

Check the number of orders packed by your staff on daily, weekly or monthly basis.

sitegiant
Order Fulfillment Log

Filter unprinted or unscanned shipping labels to prevent missing out on any unfulfilled marketplace orders.

sitegiant
Batch Processing

Process orders by batch based on sales channels, courier company or even SKU.

sitegiant
Order Fulfillment Assistant

Cross-check marketplaces orders before packing to avoid double packing or fulfilling cancelled orders.

sitegiant
Carrier Manifest

Generate a carrier manifest as a proof of delivery for your daily fulfilled orders. You can keep the record based on the logistics company or the date of shipping.

sitegiant
Mobile App (Smart Scan)

Cross-check orders with a smartphone to prevent mistake in order fulfillment process.

sitegiant
Monitor Staff Packing KPI

Check the number of orders packed by your staff on daily, weekly or monthly basis.

sitegiant
Order Fulfillment Log

Filter unprinted or unscanned shipping labels to prevent missing out on any unfulfilled marketplace orders.

sitegiant
Batch Processing

Process orders by batch based on sales channels, courier company or even SKU.

sitegiant
Order Fulfillment Assistant

Cross-check marketplaces orders before packing to avoid double packing or fulfilling cancelled orders.

sitegiant
Carrier Manifest

Generate a carrier manifest as a proof of delivery for your daily fulfilled orders. You can keep the record based on the logistics company or the date of shipping.

sitegiant
Mobile App (Smart Scan)

Cross-check orders with a smartphone to prevent mistake in order fulfillment process.

sitegiant
Monitor Staff Packing KPI

Check the number of orders packed by your staff on daily, weekly or monthly basis.

sitegiant
Order Fulfillment Log

Filter unprinted or unscanned shipping labels to prevent missing out on any unfulfilled marketplace orders.

sitegiant
Batch Processing

Process orders by batch based on sales channels, courier company or even SKU.

After fulfilling orders...

sitegiant
Marketplace Order Return Management

Systematically manage your order returns and restock the items back into your inventory.

SiteGiant
Auto-send Shipping Notification

Automatically send out order fulfillment and order delivery notice to customers when the order is fulfilled. 

sitegiant

Systematically manage your order returns and restock the items back into your inventory.

Automatically send out order fulfillment and order delivery notice to customers when the order is fulfilled. 

sitegiant
Marketplace Order Return Management

Systematically manage your order returns and restock the items back into your inventory.

SiteGiant
Auto-send Shipping Notification

Automatically sendout order fulfillment and order delivery notice to customers when the order is fulfilled.

You might also be interested to explore these features…

Fulfill Your Multichannel Orders Effortlessly
with SiteGiant Today

10,000+ Merchants Have Joined SiteGiant

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.