The SiteGiant Story

A Journey of Empowering SMEs to Sell Everywhere Effortlessly

SiteGiant is Malaysia’s leading eCommerce enabler and was established back in 2013 to provide a range of eCommerce services, catered to both small and large enterprises in Malaysia. SiteGiant’s eCommerce solution allows merchants to sell on multiple channels such as online marketplaces, Facebook, Instagram, WhatsApp and their own branded online store.

Providing everything you need for your eCommerce Journey

Trusted by

10,000+

Merchants

Over

RM9.3Billion

Total GMV

Processed

250,000+

Orders Daily

Experience

9+

Years

company profile

Sell everywhere effortlessly

Being said as a company that truly understands the local market, more about SiteGiant is that the company understands the challenges for brick-and-mortar SME businesses who would like to evolve to eCommerce, and the obstacles faced to achieve as mentioned. That is why SiteGiant was established – to allow merchants to sell everywhere effortlessly.

Evolve together with latest eCommerce trend

SiteGiant is constantly coming out with better solutions to help enterprises, big and small to sell online more effectively and efficiently, providing them the tools to outcompete their competitors and guiding them towards a successful eCommerce journey.

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Vibrant Environment with Great Team Culture

Being at the top in Malaysia’s eCommerce industry doesn’t stop us from having fun. We are a team of people with a diverse mindset and that is how we put our ideas to work. Feel free to click here if you are looking for excitement, challenges and exponential growth (If you are looking for a mundane, daily-routine kind of job, this is not for you).

Mission

Empower businesses to sell everywhere effortlessly.

成就商家货通天下。

Vision

To be Southeast Asia No.1 Omnichannel eCommerce platform, we aim to help 1 million businesses succeed and prosper through digital transformation.

成为东南亚No.1全渠道电商平台,帮助100万家企业成功数位转型。

Core Values

Customer Focused (待客如友, 客户至上)
We treat our customers like friends and strive to provide the best for their needs.

Integrity (诚信可靠)
Being ethical, responsible, honest and accountable are values we uphold and practice.

Growth Mindset (精进不休)
We are an innovative and proactive team with an inquisitive mind. We are open to learning and aim to get better each day.

Passionate (激情热爱)
We pride ourselves to be a dedicated team who take our jobs seriously and do them wholeheartedly.

Teamwork (团队合作)
We are not a team because we work together. We are a team because we respect, trust and care for each other.

Gratitude and Care (感恩关怀)
Be kind, appreciate and always look after each other.

Want to know more?

marketplace sync
Marketplace Sync

Sell on famous marketplaces (Lazada, Shopee, Zalora and more) with just a few clicks. Sell everywhere, your income has no limits now.

social commerce
Social Commerce

Sell on Facebook & Instagram effortlessly with our Social Commerce tools, the must-have tools for every successful Facebook and Instagram business.

SiteGiant Webstore

Providing you with everything you need for a successful online store, be it shopping cart, payment gateway integration and eCommerce templates, we have it all.

whatsapp commerce
WhatsApp Commerce

Provide a faster and smoother order processing for your customers and ultimately, drive more sales on WhatsApp. Simple order placing, better conversion rate!

sitegiant multichat
SiteGiant MultiChat

A must-have tool to view and manage multiple chats from Lazada, Shopee, Facebook Messenger, as well as WhatsApp all in one place. Never miss out on any customers’ chat again.

Live Commerce
Live Commerce

Interact with your customers live and start gaining more sales by selling on Facebook Live effortlessly. The must-have tool for you to manage your Facebook Live Selling easily.

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.