What An Online Seller Need to Know about Shopee Free Shipping Programmes


Free Shipping is one of the key attractions for buyers to buy on Shopee. As a Shopee seller who just started your selling journey, have you heard of the Shopee Free Shipping Programme? 

In this article, we will share with you about the Free Shipping Programmes offered by Shopee.

What is a Shopee Free Shipping Programme?

Shopee Free Shipping Programme is an opt-in programme that Shopee offers to help Shopee sellers boost seller traffic and sales performance. Generally, there are two types of Free Shipping Programme offered by Shopee; namely, RM 15 Free Shipping Programme and RM40 Free Shipping Programme.

FeaturesRM 15 Free Shipping ProgrammeRM 40 Free Shipping Programme

Minimum Spend

Buyers will need to spend at least RM 15 to qualify for Shopee Free Shipping.

Buyers will need to spend at least RM 40 to qualify for Shopee Free Shipping.



2.12% Transaction Fee + Marketplace Commission Fee* + 4.24% Service Fee

2.12% Transaction Fee + Marketplace Commission Fee* + 2.12% Service Fee


Commitment Period

Min 1 month

Min 1 month

* For more information about Shopee Marketplace Commission Fee, click HERE.

What are the requirements to join the Shopee Free Shipping Program?

To join any of the Shopee’s Free Shipping Programme, there are three prerequisites to be met by the seller.

1) You must sign up for at least one Free Shipping Programme with a Shopee Supported Logistics Partner: 

  • The Lorry
  • City Link Express
  • NinjaVan
  • ShopeeXpress
  • DHL
  • PosLaju
  • J&T Express

2) You must maintain your penalty tier below tier 2.

3) You must have at least one active listing in your shop.

What are the benefits of joining the Free Shipping Programme?

1. Free Shipping is the key marketing message for Shopee’s big campaigns. Buyers will be actively seeking for eligible products under FREE Shipping to find the best deals. 

2. You will get exclusive exposure as Shopee features the Free Shipping Programme participants every Friday.

3. You can stand out from your competitors with a Free Shipping image overlay.

What is the drawback of joining the Shopee Free Shipping Programme?

1. It will impact your profit margins. There are 3 types of fees that will be imposed which are the transaction fee, marketplace commission fee* and free shipping service fee. It is recommended for sellers to understand the charges & fee being imposed before joining it.

In a nutshell, sellers should consider joining the Shopee Free Shipping Programme to boost their store traffic and sales. Connect with us and see how SiteGiant can assist you in simplifying and automating your Shopee store management.

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.