IceBikeHeaven: How a teen started online business with nearly 0 budget during his time in university

IceBikeHeaven: How a teen started online business with nearly 0 budget during his time in university

4 years ago, Icelacc Ho was just a university student who happens to love cycling. He and his friends often team up and went on long-distance cycling tours as he enjoys the breeze blowing through his face and the speed created by his body. He conquered numerous places, Cameron Highlands included. Like any enthusiastic cyclist, he often visits bicycle accessories shop to get some gears for his upcoming tours. This is a story on how a university student became a successful ecommerce entrepreneur within 4 years with nearly 0 budget by selling bicycle parts and accessories online, and having his own online store – Icebikeheaven.

Smart move – kickstart his online business with dropshipping

Being an enthusiastic cyclist, Icelacc Ho became familiar with those shop owners of the bicycle shops and that’s how he came to know that many bicycle shops are providing dropshipping services.

Realized that dropshipping is actually a very good way to start a business, Icelacc started to dropship bicycle parts and accessories from various local sellers.

“ I started my business with literally zero cost because I use dropship from other sellers. ”

By dropshipping, he won’t need to spend a cent when he sells. All he needs to do is to promote the products and when there’s an order from customers, he informs the sellers he dealt with and the sellers will ship the products over to the customers. It’s really easy and low budget for new entrepreneurs.

Evolution of his Business Model from Dropshipping to Import

He then switched from dropshipping to import because there are cases where he realized that sellers shipped wrong or faulty products to his customers. As his business gets more stable, he decided to switch his business model from dropship to direct import, so that he is able to oversee the quality of the products and provide better customer experience.

“ I ended up switching from dropshipping to import because I had cases where customers sometimes gets faulty products, and I hope to be able to inspect the products before they were shipped. ”

Reviews reflects a brand, and very important for online business

According to Icelacc, he felt that reviews are really important because they give online shoppers an assurance when they purchase from him. Reviews reflect a services, and that is why everytime after someone made a purchase from him, he will ask those customers for positive reviews, be it on his Facebook Store or webstore. This also helps boost confidence of his international customers, since they are able to know about the quality of the accessories via reviews.

“ For an online business, I think trust is very important and the reviews on your website are also very paramount, because when customers do not have trust in this business, they won’t pay a single cent. But then when they trust the business, people are actually willing to pay for your services, even if it is more expensive than other providers. ”

SiteGiant Marketplace Sync is a life saver

His ecommerce journey officially started when sell online via Mudah and his own personal Facebook account, which is really manual. Then, he set up a store in Lelong. He started to get a lot of sales from both platforms then but he realized that it wasn’t enough. There are also other marketplaces out there in Malaysia, such as Lazada, 11street, Shopee and more. And here comes the problem – he wants to save the time and hassle for his inventory order.

“ When I started to sell on more websites, it’s very hard for me to do all the listing, updates and stock count. And luckily, it was the right time that I came to know SiteGiant. ”

Icelacc came to know SiteGiant via a gentleman who shared a plane back to Malaysia while he was in China sourcing products. The man introduced him SiteGiant, an ecommerce solution that allows you to sync products to marketplaces while inventory details and orders will all be synced back to one integrated platform, making things easier for online sellers.

“ Once I came back from my business trip in China, without hesitation I signed up to SiteGiant, because for business people, time is money, and if SiteGiant can save my time, then it’s worth the value. ”

Stay ahead – Sell on Ebay with SiteGiant

Icelacc has a lot of customers from all around the world, making purchases from his webstore. He has customers from Canada, US, Singapore and more. That’s why in future, he decides to expand his market to Ebay US via SiteGiant Cross border marketplace sync.

“ The feature I like the most is the synchronize function, where I can sync from my webstore directly to Lazada, 11street, Shopee instantly, and also the stock count from my webstore and all the other places will sync back. It’s a very convenient function. ”

Icebikeheaven made us realized that everyone can sell online, and ecommerce is indeed the future of business.

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.