Karen is the Director of YS Automart in Bandar Puchong Jaya. YS Automart is specialised in car accessories, audios, tinted services and also provides some car installation services. YS Automart has been in the market for more than 10 years. Currently, they sell through brick and click (online and offline) in both physical store and marketplaces like Lazada, Shopee and 11street.
Embrace the emerging of e-commerce
The advancement of internet has changed the way people purchase for goods and services. Internet has brought convenience for people to search and buy the product online. Realising the importance of e-commerce in the future, Karen begins her e-commerce journey and Online Car Automart is established.
“ E-marketplace is an amazing place. Sometime you don’t think there is a market for the products that you plan to sell. When you put your products in marketplaces, you will be surprised. People eventually will buy your products. ”
Out of difficulties grow miracles
When Karen started selling in marketplaces, it consumes lots of time as she had to upload or update the product description into the marketplaces one by one. Besides that, Karen also needed to hire more workers to update products information in multiple marketplaces.
“ I have more than 20,000 stock keeping unit (SKUs) and my transaction turnover is high. I need to hire more workers to update and process customers’ orders. It is time consuming and inefficient. ”
Thinking of the current situation that Karen faced, she was introduced by one of the Autocount dealer to try SiteGiant. Then, she contacted Wilson to find out more.
“ The first time when I use SiteGiant’s marketplace sync platform, I find it user friendly and it really saves lots of my time. I don’t have to hire many workers to help me process order and spent lots of time in syncing my products to different marketplaces like Lazada, 11street and Shopee. I just have to click a button then the product information will be automatically updated to the marketplaces that I sell. ”
After using SiteGiant’s marketplace sync function, Karen now is much relieved because she doesn’t have to hire more workers to work and she can have more time focusing on other business areas.
“ I will continue to use SiteGiant because it really helps me a lot. For those who are selling products online, SiteGiant is the best tool that you must have. ”
SiteGiant is grateful for being a part of her success journey. We welcome you on board!