New Feature Enhancements on the Platform (October)

Feature Enhancement Updates

Each month is an opportunity for more feature enhancements. Let’s have a look at what our team has built and enhanced recently.

1. Customer Service Tab

The SiteGiant MultiChat feature is now under the Customer Service section.

2. PosLaju SendParcel Shipping Label Enhancement

Update Tracking Number feature is now available. Should there be any missing PosLaju shipping label tracking number, you may now click on the ‘Update Tracking No.’ button to retrieve the tracking number accordingly.

3. Marketplace Order Return Management

**Note: This feature is only available for Value Plan and above.

Have Shopee or Lazada orders returned from customers? You can now conveniently add the product orders back into your inventory under My Apps > Marketplace Order Return Management.

4. Zalora (Malaysia) Sync

**Note: This feature only available for Value Plus Plan and above.

a) Zalora (Malaysia) sync is now available to manage your Zalora product listings and inventory through SiteGiant Lite.

How to add Zalora (Malaysia) sales channel?

Step 1: Add your Zalora sales channels under Settings > Sales Channels > Add New Sales Channels.

Step 2: And you’ll be able to manage your Zalora products under Products > Zalora Listing.

For a more detailed guideline, read HERE.

b) You may now open and edit your Zalora product page in several tabs by right-clicking on the product.

5. Facebook Meta-tag Verification

You can now verify your domain with Facebook using the meta-tag verification method through SiteGiant Lite platform under Facebook > Domain Verification.

6. Listing Scraper for 1688 marketplace

You can now scrape product details on 1688 marketplace as well. Simply download the Listing Scraper extension and browse products on 1688 to scrape details.

7. Product Tag

Product tag is now available for you to conveniently filter your products in Shopee and Lazada listing.

How to create and assign product tags?

Step 1: Navigate to Shopee/Lazada listing > Setting > Manage Tags.

Step 2: Create and save product tag.

Step 3: Assign product tag under product detail page.

Here is the outcome of Filtering Shopee/Lazada product listing by tag.

8. Webstore

Menu, pages, templates, theme and image management is now available for webstore.

a) Menu Management

You may customize and add your webstore menu under Webstore > Menu Management.

b) Webstore Pages

You can create new pages or use existing page templates such as: Privacy Policies, About Us, Return & Refund Policy, FAQ and Terms & Conditions.

c) Webstore Builder

You may now customize and build your webstore layout with this tool under Webstore > Webstore Builder..

9. Webstore e-Invoice

**Note: This feature only available for Value Plus Plan and above.

Your customers can now search and print their order invoice online through the webstore. 

How to set up a webstore e-Invoice?

Step 1: Head over to My Apps > e-Invoice.

Step 2: Enable the e-Invoice access through the webstore menu bar.

Step 3: Your customers will then be able to search and print their order invoice online.

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact

Related to Lalamove, please contact

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.