NCC Mutiara is a one-stop online shopping mall that sells home appliances, health & beauty, home & living, sports & automotive, and many more products. All in all, there are over 300 SKUs in stock, and they have 11 staffs working with them. Their products are kept in a warehouse of about 15,000 square feet in size.
Before using the SiteGiant WMS system
NCC Mutiara’s picker and packer leader, Mr. Muhammad Asral, shared that they faced challenges in their order fulfillment previously. He said that their order fulfillment flow was inefficient. Every day, Asral had to print tonnes of checklists and air waybills from multiple marketplaces to fulfill the orders. These processes were time-consuming and increased the chances of making mistakes in order fulfillment.
After using SiteGiant WMS system
Asral said he can now pick up all items in a single trip. The process is faster and more accurate by following the task list on SiteGiant Mobile App. The fulfillment error rates are also greatly reduced.
Furthermore, he can also know the current stock level through SiteGiant Smart Fulfillment mobile app and replenish it when it is running low.
For more information about SiteGiant WMS
Book a demo with us today