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Top Picks: Deliver Your Packages with These Popular Courier Services in Malaysia

When it comes to delivering packages and parcels, choosing the right courier service is key. Whether you’re a business owner, an online seller, or simply someone who needs to send a package to a loved one, it’s important to consider factors like speed, reliability, and affordability. In this blog post, we’ll take a look at the popular courier services in Malaysia.

Lalamove

Source: Lalamove

Lalamove was founded in 2013, offering various delivery options to suit customers’ needs. You can set your pick-up locations, choose vehicle type, track the delivery process and make payments all within a single app. Lalamove also offers a range of value-added services, such as same-day delivery and real-time tracking. These features make Lalamove a convenient and reliable choice for individuals and businesses who need to send packages and shipments effectively.

J&T Express

Source: J&T Express

J&T Express started in the year 2015 and has quickly grown into one of the leading courier services in Malaysia. A few strengths of J&T Express’s service include a 24-hour customer service hotline, an affordable shipping rate, and a fast claim system. The coverage of J&T Express is also wider as they provide both domestic and international delivery services. They have over 300 drop locations across Malaysia and more than 10 other countries you can choose from. Therefore, it is a great delivery solution to meet different customers’ needs.

Best Express

Source: Best Express

BEST Express provides budget-friendly express delivery to your customers’ doorstep across 13 states and 3 federal territories. It offers customisable delivery options designed to complement the eCommerce experience. Best Express has an efficient website and mobile app for delivery orders. They provide doorway pick-up and real-time tracking to make your day-to-day delivery easier. Best Express also operates 365 days a year with 24 hours customer service hotline.

Ninja Van

Source: Ninja Van

Ninja Van was launched in Malaysia in 2015, and now it has grown incredibly, with more than 4,000 hubs and stations and over 2 million parcels delivered daily. The attractiveness of Ninja Van’s service is that you can earn points by shipping parcels with them. These points can later be redeemed for many exclusive benefits. Ninja Biz Mobile App is also helpful for customers to easily create, manage, and track their parcels. 

Pos Laju

Source: Pos Laju

Pos Laju is Malaysia’s largest courier service provider, with over 1,000 branches and facilities across the country. This makes it an ideal choice for those who need to send packages to different parts of the country, as the company has a wide reach and reliable delivery times. They offer various services, including next-day delivery, international shipping, and same-day delivery in selected areas. Their unique service, EZipoz, even allows customers to shop from US online merchants and ship with PosLaju.

GDEX

Source: GDEX

GDEX is another popular courier service in Malaysia, with a strong focus on affordability and convenience. They offer next-day delivery, as well as international shipping to selected countries. One of the unique features of GDEX is its Express Box service, which allows customers to send packages of up to 30kg in weight. They also have a user-friendly website and mobile app, making it easy to track your packages and receive updates on delivery times.

City-Link Express

Source: City-link

City-Link Express is a well-established courier service in Malaysia known for its speed and reliability. It is also the oldest courier company in Malaysia. They have a network of branches throughout Malaysia and other South East Asia countries. City-Link has a website and a mobile app that makes it easy to track your packages and receive updates on delivery times. You can also easily purchase prepaid facilities and shipping materials in their E-shop.

DHL

Source: DHL 

DHL is a global courier service provider with a strong presence in Malaysia. DHL provides same-day and standard delivery. DHL also offers a comprehensive range of optional services to meet different customer requirements. For example, DHL provides medical express delivery, printed invoice, and direct signature services. DHL is popular among those who need to send packages overseas, as they have a wide network of international delivery services. They can reach over 220 territories across the world.

Skynet

Source: Skynet

Skynet was established in 1992 to provide domestic and international delivery services. They have more than 80 stations at various strategic locations in Malaysia. Skynet provides next-day courier delivery services, international freight: Air and Sea, logistics and warehousing, pick & pack and special projects for customers. Skynet has also established an ICT system to capture, manage, store, deliver and preserve data to boost efficiency and increase customers’ confidence in their services.

In conclusion, there are several popular courier services in Malaysia that provide fast and reliable delivery solutions for individuals and businesses. Whether you’re looking for standard, express, or same-day delivery, these courier services can meet your demands. It all comes down to your specific needs, such as location, package size and weight, price and desired delivery speed.

If you would like to offer multiple shipping options for your customers, try out SiteGiant. SiteGiant system allows seamless integration with a variety of courier service providers. You’ll be able to oversee and manage the delivery of your customers’ orders through multiple courier service providers with ease. Want to know more? See more information on the courier services available for integration with SiteGiant here. 

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Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.