Look Out For These Shopee-tastic Updates

Shopee Key Seller Highlight

Hello Shopee Sellers,

Below are the details you’ll need to know about Shopee’s latest updates:

Shopee Key HighlightDescriptionLink

Shopee's Return and Refund Process

 In an effort to make the Return/Refund process more efficient for sellers, Shopee will review all initial Return/Refund requests for Preferred and Preferred+ Sellers starting 10 January 2022.

Note: This Return and Refund Process is only applicable for Preferred/Preferred+ and Mall sellers. 
 More info here

Shopee ProgramsDescriptionLink

Win Ads Credits & Vouchers on #ShopeeSapotLokal

 Want to win seller benefits such as Ads Credit, Seller Vouchers and more?

Join the #ShopeeSapotLokal contest today! 
 Participate and win now!

Shopee Feed: #ShopeeTutorial Contest

 Join the #ShopeeTutorial contest to win RM1,100 worth of prizes from 7 Feb till 13 Feb!

Feed viewers will hunt for your #ShopeeTutorial posts to ‘like’ and win free coins sponsored by Shopee!

Gain EXTRA exposure & engagement now! 
 Participate and win now!

Shopee UniversityDescriptionLink

February's Webinars - Stand a Chance to Win Prizes!

 Learn how to increase sales, market your products effectively, and more by joining Shopee's webinars

(now available in EN, BM, and CN).

You can also stand a chance to WIN a Sean or Sophie plushie by participating in the webinars' Kahoot quizzes. 
 Join ShopeeUni webinars today!

Shopee Ads Intermediate with Xpert Victor

 In this webinar, you will learn how to use Ads to increase exposure and boost sales, hands-on experience to enable 3 types of Shopee Ads, and review Ads performance via dashboard's metrics.

Date: 15 February 2022 (Tuesday)

Time: 10:30AM 
 Sign up for the webinar today!

ShopeeUni Facebook GroupDescriptionLink

Bintang Komuniti Shopee Batch 4

 The Bintang Komuniti Shopee is the voice of the seller community on the official seller-only FB group, ShopeeUni Malaysia!

Come join Shopee in welcoming the newest batch of Bintangs who are always helpful, constructive and positive.

You never know, with great engagement and interaction, you might be nominated next! 
 Join the ShopeeUni Facebook Group!

Stay tuned for more updates.

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.