KK Smartbuy – We can simplify multi-store inventory and order management in one platform

Alexis is a fan of hiking and outdoor activities and she thought Malaysians probably have the same interest. Then, she tried to source some products from the wholesale market and sold these products on marketplaces. The sales were good, so she quit her job and co-founded KK Smartbuy.

KK Smartbuy offers a range of sports products that can fulfill all customers’ indoor and outdoor needs. Currently, they have more than 2000+ SKUs and sell on both Shopee and Lazada.

Facing inventory and order processing challenges when selling on multiple channels.

However, it was not easy for Alexis and her team to manage inventory from multiple channels.

“Before using SiteGiant, we often needed to log into multiple seller centers to update our inventory from one store to another. For example, after stocked in a product, I had to go to every store to update the inventory.”

In addition, they also needed to login into multiple seller centers to arrange shipments and process orders daily. 

“Every morning, we have to log in to different stores on different marketplaces to arrange shipments and process orders. As there are different shipping providers in the marketplaces, We have to click one by one to print out the shipping labels.”

How does KK Smartbuy overcome the inventory and order processing problems?

They heard about SiteGiant from their friends and decided to try it.

“After using SiteGiant WMS, I can directly stock in my product from SiteGiant, and then the system will automatically sync the quantity to all integrated marketplaces. Our stocks will be automatically deducted as well. With this solution, we can overcome the overselling problem.”

On top of that, SiteGiant WMS also provides convenience for them to print shipping labels in one place. They can also customize packing lists and process the orders based on best-selling SKUs, picking zone, and even rack groups. In this way, their pickers can pick the order items by following the zones and rack efficiently.

“We did a comparison between our previous method and SiteGiant’s Express Fulfillment method. We can conclude that by using the same amount of manpower, SiteGiant’s Express Fulfillment is 3X faster than the previous way. SiteGiant WMS has helped us a lot, I’m sure they can help you too.”

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