Joslyn, Author at SiteGiant

Phone Support is Back in Service

We’re happy to share that our phone support for both general and billing inquiries will be back in service starting 14th August 2025 (Thursday). Thank you for your support. We look forward to serving you as always.

May & June 2025: New Features and Enhancement Updates

We’re excited to share the latest system enhancements rolled out in May and June 2025 — all designed to streamline your eCommerce operations and elevate the customer experience. With a focus on smoother workflows and improved usability, these updates are here to drive your business forward. Let’s take a closer look at the latest enhancements.

Phone Support Will Be Temporarily Unavailable

Please be informed that our phone support for both general support and billing inquiries will be temporarily unavailable starting 24th June 2025 until further notice due to renovations at our operations office. Rest assured, you can still reach out to our support and billing team online via live chat or email at [email protected].

[中文讲座] 高效方式一键管理多平台商品

随着多平台经营成为电商趋势，运营挑战与管理成本也随之增加。SiteGiant 专家 Ming Jun 将与大家分享如何运用 Master SKU，以高效方式一键管理多平台商品，帮你摆脱繁琐操作，让经营更高效、更轻松！立即报名参加这场免费线上讲座吧！

[ENG Webinar] A Smarter Way to Manage Product Listings Across Marketplaces

Many sellers expand across multiple platforms to grow their reach — but this often leads to operational challenges and more time spent on management. Join our free webinar, where SiteGiant Expert Ming Jun will show you how to use Master SKU to streamline your product management across marketplaces.

March & April 2025: New Features and Enhancement Updates

We’re thrilled to introduce the latest system updates launched in March and April 2025, thoughtfully built to enhance your eCommerce operations and improve customer experience.

Coach CC – TikTok Shop Scale Up Roadmap 011

Coach CC – TikTok Shop Offline Training is here. Join the TikTok Shop Scale Up Roadmap class, where Coach CC will share proven strategies to help you elevate your TikTok Shop sales.

Lazada API Suspension during Lazada Birthday Sales Campaign 2025

Lazada Birthday Sales Campaign is coming very soon. Please be informed that Lazada Seller Center APIs will be temporarily suspended to ensure the smoothness of the Lazada Birthday Sales Campaign.

December 2024: New Features and Enhancement Updates

We are excited to announce the latest system enhancements, designed to elevate your eCommerce experience. Rolled out in December 2024, these updates are crafted to optimize both your workflow and your customers’ journey. Let’s dive into the details of these new features and improvements.