New Feature Enhancements on the Platform (March 2023)

Feature Enhancement Updates

It’s a fresh new month and we are here to continue serving you better! Let’s check out some of the new features and enhancements launched in March.

What’s New in March?
  1. Sales Channels
  2. Affiliate Program App
  3. Omnichat App
Other Feature Enhancements
  1. Product
  2. Inventory
  3. Order Processing
  4. Webstore
  5. App
  6. SiteGiant MultiChat
  7. SiteGiant POS
  8. Smart Scan App

What’s New in March?

1. Sales Channels

*Note: Only available for ERP Value Plus plan and above

Integrate and start selling on new sales channels:

a) Lazada Philippines & Vietnam Integration

b) Shopee Philippines, Vietnam & Taiwan Integration

Grow your business today! → How To Connect Sales Channels?


2. Affiliate Program App

*Note: Only available for ERP Value Plus plan and above

Set up a business affiliate program in your webstore.

Sample of login in your webstore for affiliates:

Click for more information → How to Set Up Your Own Affiliate Program?


3. Omnichat App

*Note: Only available for ERP Value Plus plan and above

Chat with your webstore visitors in real-time with Omnichat live chat feature.

For more information → How to Integrate with Omnichat?


Other Feature Enhancements

1. Product
a) Master SKU

Easily link similar inventory to the existing Master SKU list with the Bulk Link Master SKU feature.

*Note: Only applicable for Webstore, Lazada, Shopee, and TikTok products


2. Inventory
a) Parent iSKU

You may now edit the price for TikTok, Shopify, and WooCommerce channels’ Parent iSKUs. 

b) Document Template

Purchase Order and Stock Transfer templates are now available for Document Template.


3. Order Processing
a) Split & Combine Order

i. The ‘Split order’ function will appear during order processing when ONE order consisting of multiple products is selected.

*Note: You’ll only be able to split 1 order at a time.

ii. The ‘Combine order’ function has been moved to Order Processing > More (…) button.

b) Smart Fulfillment

*Note: Only available for WMS plan

i. New smart fulfillment setting options are available.

ii. You can now view Picker & Sorter name in Pick List via the Smart Fulfillment mobile app.

c) Order Fulfillment Assistant

*Note: Kindly update the SiteGiant mobile app to the latest version 2.1.8, to enjoy the enhancements below.

i. Webstore, Unicart & WooCommerce orders can now be scanned by enabling ‘Order Info Retrieved from Marketplace’ under the Order Fulfillment Assistant setting.

ii. Quick Item Fulfillment setting is available to allow faster fulfillment of items with multiple quantities.

*Note: If Quick Item Fulfillment is not enabled,  you’ll have to scan all items to complete fulfillment.

E.g.  All 100 items will have to be scanned 100 times to complete fulfillment.

d) ScanNPrint

You can now set the ‘Show sorted orders only’ under the ScanNPrint setting.

e) Picker & Packer

You may click the ‘view icon’ to see the COID of each picked or packed item under Picker & Packer performance report.

f) Shopee & Lazada Order Platform Vouchers

The vouchers applied in Shopee and Lazada platforms will be synced with the orders respectively into SiteGiant.

Shopee Voucher List Lazada Voucher List
Platform Voucher
Platform Shipping Discount
Platform Discount
Platform Coins
Platform Voucher
Platform Shipping Discount

Sample of synced voucher details in SiteGiant:

g) Manual Order

You may now add specific delivery date details to your manually created orders. 


4. Webstore
a) Payment Method

You may add in your own bank details for your webstore’s bank transfer procedure.


5. App
a) Marketplace Free Gift

Utilise the app to manage free gifts for your customers in Shopee Singapore, Lazada Singapore, and Shopify channels.

b) Marketplace Pricing Management

You may now set and sync multiple product pricing for your TikTok channels through 1 SiteGiant platform.

You may also set the promotion price for TikTok products. However, the discount must first be created in TikTok Seller Center, with the product added under the discount.


6. SiteGiant MultiChat

*Note: Only available for ERP Mini plan and above / Webstore Pro plan and above

You can now monitor and respond to Lazada & Shopee customer enquiries on SiteGiant MultiChat through your mobile phone. SiteGiant MultiChat mobile app can be downloaded from both Google Playstore and Apple Appstore.


7. SiteGiant POS

i. iSKU option is available for scanning.

ii. You may hold the order and add it to Holding List.

iii. You may view the customer detail page in SiteGiant POS mobile app by clicking on ‘View Details’.

Sample of the customer detail page:


8. Smart Scan App
a) Pick Zone Replenish

*Note: Only available for WMS plan and is available on the latest mobile app version 2.1.10

You may assign the leftover stocks (holding items) to another rack using the mobile app when the designated rack is full.

Check out these new features in SiteGiant today, and stay tuned for more updates.
Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.