Kita Shop Sabah is a local Sabahan brand specialising in male and female fashion accessories uniquely embedded with locally sourced pearls. What started as an online journey on Shopee in 2020 has grown into a multi-channel business selling across Shopee, Lazada, TikTok Shop, and now a physical outlet in Kota Kinabalu.
For almost 3 years, Emilhan Mokhtar has also been recognised as a Bintang Shopee seller, thanks to his consistent growth and strong brand identity rooted in Sabahan craftsmanship.
What challenges did Kita Shop Sabah face before using SiteGiant?
When Emilhan first started selling online, managing a single platform was simple. But once the business grew and expanded to multiple marketplaces, stock management became a constant struggle.
“When I first sold on Shopee, it was easy because I focused on one platform. But when I needed to sell on another platform, the headache came in.”
Without a unified system, Emilhan had to prepare separate batches of stock for each platform. This not only increased workload but also forced him to use more capital just to maintain stock levels across all channels. Overselling risks increased, and keeping track of inventory became time-consuming and confusing.
How did SiteGiant help solve these challenges?
Everything changed when Emilhan implemented SiteGiant ERP with POS.
1. One Batch of Stock for All Platforms
SiteGiant allowed him to sync inventory across Shopee, Lazada, TikTok Shop, and his physical outlet.
“When I first sold on Shopee, it was easy because I focused on one platform. But when I needed to sell on another platform, the headache came in.”
Any sale on one channel is instantly reflected on all others, eliminating confusion and preventing overselling.
2. Unified Online & Offline Inventory with POS
“Every time a customer walks in and makes a purchase, I don’t have to manually deduct the stock. I just scan with the POS system, and all online marketplaces auto-deduct.”
Whether stock comes in or goes out, updates happen in real time across every platform — including the physical store.
3. Faster Stock-In Process
“Whenever new stock comes in, I only have to stock in once, and all platforms update automatically.”
This streamlined process helps the business stay organised and efficient, especially during busy periods.
4. Affordable and Value-Packed System
“The price package is quite affordable, and it serves the purpose of why I want to use this system.”
The Result: A Smooth, Scalable Retail Operation
With SiteGiant, Emilhan transformed his multi-channel operations:
- One unified inventory system
- Auto stock deduction online and offline
- Reduced operational mistakes
- Lower capital needed
- Faster fulfilment
- Stronger ability to scale and grow
What began as an online Shopee store has now evolved into a growing omnichannel brand with a physical presence.
Conclusion
Kita Shop Sabah’s journey shows how powerful the right system can be for a growing business. By using SiteGiant to sync inventory across Shopee, Lazada, TikTok Shop, and their physical outlet, they no longer worry about stock mismatches, overselling, or preparing separate batches of inventory for each platform. With one connected system and an easy-to-use POS, their operations became smoother, faster, and more efficient.
For business owners who want a reliable and affordable one-stop solution to manage both online and offline sales, SiteGiant makes multichannel selling simpler than ever.
If you want to scale your business with less stress and better control, SiteGiant is worth a try. Contact us now!
