In the world of eCommerce, Shopee has emerged as a major player, especially in Southeast Asia. As one of the leading online marketplaces in Malaysia, Shopee offers a platform for sellers to reach a vast audience. However, understanding the commission fees associated with selling on Shopee Malaysia is crucial for maximising profits and managing costs effectively.
In this blog, we’ll delve into the details of Shopee Malaysia Commission Fees for 2024, helping you navigate the fee structure and make informed decisions.
1. What are Shopee Malaysia Commission Fees?
2. Commission Fee Structure for 2024
3. How is The Commission Fee Calculated?
4. Additional Fees to Consider
5. How to Check the Fees Charged by Shopee?
1. What are Shopee Malaysia Commission Fees?
Shopee Malaysia Commission Fees are charges levied by Shopee on the sales made through its platform. These fees are a percentage of your product’s selling price and are deducted from your earnings.
2. Commission Fee Structure for 2024
As of 2024, Shopee Malaysia’s commission fees are categorised based on the type of seller account and product category. Here’s a breakdown of the commission fee structure:
a) Marketplace Sellers
Marketplace sellers refer to all local sellers who are not part of Shopee Mall, selling through Shopee’s Marketplace platform. Effective 1 August 2024, Marketplace Commission Fee will vary for 2 groups of sellers: those on the Cashback Programme and those not on the Cashback Programme.
For seller on Cashback Programme, the commission fees generally range from 0% to 8%, depending on the product category. For seller not on Cashback Programme, the commission fees generally range from 0% to 11%, also depanding on the product category.
Source: Shopee Seller Education Hub
*Note: The Marketplace Commission Fee will apply to local Marketplace sellers who have been selling on Shopee for more than 120 days, starting from the day of the seller’s first product listing on Shopee platform. The commission fee will only be incurred on Day 121 onwards.
b) Shopee Mall Sellers
Shopee Mall is a premium section on the Shopee platform that features leading brands and official stores. Sellers in Shopee Mall have a different fee structure, often higher due to the additional visibility and marketing benefits.
Effective 1 August 2024, Mall Commission Fee will also vary for 2 groups of sellers: those on the Cashback Programme and those not on the Cashback Programme.
Source: Shopee Seller Education Hub
3. How is The Commission Fee Calculated?
The commission fee will be charged on your product price, after deducting all Seller Product Discounts and Seller Vouchers.
- Seller Product Discounts refer to item rebates provided by sellers.
- Seller Vouchers refer to all seller-borne vouchers.
Source: Shopee Seller Education Hub
*The commission fee will be subjected to 8% SST from 1 March 2024 onwards.
4. Additional Fees to Consider
In addition to the commission fees, sellers on Shopee Malaysia should be aware of other potential charges:
a) Shopee Transaction Fees
All local sellers are charged with a small transaction fee to cover the payment gateway fees by the service providers when an order is successfully completed.
Effective 1 August 2024, Transaction Fee is calculated as 3.78% (after SST) of the final order amount paid by the buyer (inclusive of shipping fee), rounded up to 2 decimal places. Shopee will deduct the transaction fee automatically from the sellers’ payout when an order is completed.
Source: Shopee Seller Education Hub
*Note: Effective 1 March 2024, all orders are subject to an additional 8% SST charged on top of the existing Transaction Fee.
b) Unsuccessful Order Fees
For orders that are approved for Return / Refund, the logistics partners charge an unsuccessful order fee, which covers the forward shipping fee (FSF) and return shipping fee (RSF).
i. Forward Shipping Fee (FSF)
Actual shipping fee rate charged by logistics partners for forward delivery service. It is calculated as Actual Shipping Fee + Shipping Fee Rebate by Shopee*, rounded up to 2 decimal places.
*Shipping Fee Rebate by Shopee depends on the types of programmes sellers are subscribed to (e.g. Shopee RM15 Free Shipping Programme, Shopee RM40 Free Shipping Programme)
Source: Shopee Seller Education Hub
ii. Return Shipping Fee (RSF)
Actual shipping fee rate charged by logistics partners for return delivery service, rounded up to 2 decimal places.
5. How to Check the Fees Charged by Shopee?
SiteGiant Payment Reconciliation allows you to conveniently identify your overcharged fees, late payments, and unpaid payments in your Shopee store. With this feature, you can review the details of the commission fees charged by Shopee.
Source: SiteGiant Seller Center
Understanding the Shopee Malaysia Commission Fees for 2024 is essential for sellers looking to optimise their profits on the platform. By being aware of the fee structure and additional charges, you can make strategic decisions to minimise costs and maximise your earnings. Stay informed and adapt your selling strategies to thrive in the competitive eCommerce landscape of Shopee Malaysia.
