Order Management

Process orders from multiple channels in one place. Over 20+ powerful tools to 3X speed up and achieve 99.9% accuracy in order fulfillment.

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Top 6 reasons to use SiteGiant for order fulfillment

Process All Orders
in One Place

Easily view and process orders from all integrated sales channels in one place without the hassle of processing these orders separately in different channels.

Customizable
Shipping Documents

Customize Lazada, Shopee, webstore, WooCommerce, Shopify and TikTok Shop shipping labels, packing lists and invoices based on your operational preferences.

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Bulk Print
Shipping Label Documents

Bulk print shipping labels, packing lists and invoices based on channels or courier companies in one go.

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Bulk Print
Shipping Label Documents

Bulk print shipping labels, packing lists and invoices based on channels or courier companies in one go.

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Increase Accuracy
in Order Packing

Comes with tools for you to cross-check orders to prevent mistakes in order fulfillment.

Increase Accuracy
in Order Packing

Comes with tools for you to cross-check orders to prevent mistakes in order fulfillment.

Speed Up
Order Picking Process

Picking list is printed with rack numbers, item image and specific quantity, making it easier for your staff to locate the right items for packing.

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Monitor Staff Packing Performance

Track and reward your staff based on their order packing performance.

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Upon receiving orders...

Bulk print shipping and picking list for shopee sellers to ship on time.
Bulk Print Pick Lists

Populate all orders in one pick list so that you can pick all items in one go.

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Pick the Same Products in One Go

Sort and print the shipping labels by quantity or best selling items so that you just have to pick the same item once.

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Auto-sync Multiple Channels’ Orders

All orders from integrated sales channels will be automatically synced into SiteGiant backend.

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Option to Print Fragile Remark

Opt to print shipping labels with a fragile remark to caution the courier company to handle the parcel with care.

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Search and Filter Orders Easily

Search and view any orders received from multiple channels quickly.

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Abandoned Cart Recovery

Automatically send a reminder email to customers who have not completed their checkout process.

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Customize Email Templates

Customize email templates to notify customers about orders received and orders fulfilled based on your preferences.

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Auto-send Order Confirmation Notice

Automatically send out order confirmation email to customers when they place an order.

Bulk Print Pick Lists
Bulk print shipping and picking list for shopee sellers to ship on time.
Bulk Print Pick Lists

Populate all orders in one pick list so that you can pick all items in one go.

Pick the Same Products in One Go
SiteGiant
Pick the Same Products in One Go

Sort and print the shipping labels by quantity or best selling items so that you just have to pick the same item once.

Auto-sync Multiple Channels’ Orders
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Auto-sync Multiple Channels’ Orders

All orders from integrated sales channels will be automatically synced into SiteGiant backend.

Option to Print Fragile Remark
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Option to Print Fragile Remark

Opt to print shipping labels with a fragile remark to caution the courier company to handle the parcel with care.

Search and Filter Orders Easily
SiteGiant
Search and Filter Orders Easily

Search and view any orders received from multiple channels quickly.

Abandoned Cart Recovery
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Abandoned Cart Recovery

Automatically send a reminder email to customers who have not completed their checkout process.

Customize Email Templates
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Customize Email Templates

Customize email templates to notify customers about orders received and orders fulfilled based on your preferences.

Auto-send Order Confirmation Notice
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Auto-send Order Confirmation Notice

Automatically send out order confirmation email to customers when they place an order.

During order fulfillment process...

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Order Fulfillment Assistant

Cross-check marketplaces orders before packing to avoid double packing or fulfilling cancelled orders.

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Carrier Manifest

Generate a carrier manifest as a proof of delivery for your daily fulfilled orders. You can keep the record based on the logistics company or the date of shipping.

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SiteGiant ONE

Cross-check orders with a smartphone to prevent mistake in order fulfillment process.

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Monitor Staff Packing KPI

Check the number of orders packed by your staff on daily, weekly or monthly basis.

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Order Fulfillment Log

Filter unprinted or unscanned shipping labels to prevent missing out on any unfulfilled marketplace orders.

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Batch Processing

Process orders by batch based on sales channels, courier company or even SKU.

Order Fulfillment Assistant
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Order Fulfillment Assistant

Cross-check marketplaces orders before packing to avoid double packing or fulfilling cancelled orders.

Carrier Manifest
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Carrier Manifest

Generate a carrier manifest as a proof of delivery for your daily fulfilled orders. You can keep the record based on the logistics company or the date of shipping.

SiteGiant ONE
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SiteGiant ONE

Cross-check orders with a smartphone to prevent mistake in order fulfillment process.

Monitor Staff Packing KPI
sitegiant
Monitor Staff Packing KPI

Check the number of orders packed by your staff on daily, weekly or monthly basis.

Order Fulfillment Log
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Order Fulfillment Log

Filter unprinted or unscanned shipping labels to prevent missing out on any unfulfilled marketplace orders.

Batch Processing
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Batch Processing

Process orders by batch based on sales channels, courier company or even SKU.

After fulfilling orders...

Marketplace Order Return Management

Systematically manage your order returns and restock the items back into your inventory.

Auto-send Shipping Notification

Automatically send out order fulfillment and order delivery notice to customers when the order is fulfilled. 

Struggling with Customer Disputes and Have No Proof to Defend Yourself?

Explore how SiteGiant ParcelGuard can help you resolve disputes confidently.

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Fulfill your Multichannel Orders effortlessly with SiteGiant today

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