A multichannel eCommerce platform specifically built to help you centralize & manage all your channels' product, order and inventory without hassle.

Are You Constantly Experiencing These Situations?

Selling on multiple channels comes with its set of challenges...

Challenge 1 - too many products to upload, too little time

24 hours is not enough for you to manually upload or update products one-by-one in multiple sales channels.

You lose count and have to manually recalculate your inventory stocks every day.

You may experience overselling when you run out of stock but the product is still listed in your sales channel.

You are not sure which orders have been paid or unpaid. There may even be some overcharged shipping fees that you missed out.

Many customers complain about receiving the wrong orders or late delivery.

You always log in and out of different channels to reply to customer enquiries and sometimes overlook several enquiries.

SiteGiant ERP Solution Can Help You!

What is SiteGiant ERP?

SiteGiant ERP system comes with more than 50 ready integrations with marketplaces, webstores, payment gateways, accounting softwares, shipping logistics and many more to streamline your multichannel eCommerce operations.

Powerful Features to Automate and Simplify Your Multichannel Business Process

Integrates with various sales channels:

Marketplaces
Webstore
Social Media & Messaging App
Product Management
Auto-migration of products

All your sales channels’ product listing will be automatically migrated into SiteGiant upon integration. You won’t have to worry about creating them once again in SiteGiant.

Bulk copy product listing

Simple and easy way to sync product listings to multiple channels, all in one go!

Conveniently update various channels’ product details from one place

Edit or remove product details all through SiteGiant platform without having to log into several channels.

Multiple channels’ pricing management

Easily update different pricing for your products and sync to multiple channels at the same time.

Scrape product details

Found the same product online? You can scrape the product detail and sell the product in your own store.

Order Management
Receive orders from all sales channels

Consolidate all your sales channels’ orders in SiteGiant platform for fulfillment.

Efficient and faster item picking process

Discover the right tools that can help you carry out a systematic item picking flow.

Achieve 99.9% error-free packing

Reduce order packing mistakes with the Order Fulfillment Assistant and prevent customers’ complaints about receiving wrong orders.

Shipping & logistics for order delivery

Integrate with trusted shipping logistics providers to ensure your orders are delivered safely to your customers.

Order return management

Track and manage any order returns made by your customers with ease.

Real-time inventory updates across all integrated channels

No more dealing with overselling issues! Enjoy real-time sync of your inventories across all your sales channels, both online and offline.

Multi-warehouse inventory management

Systematically track all your inventory that moves within and between warehouses.

Customer Lists

Get to know who your customers are. Consolidate all customer data from sales channels owned by you in SiteGiant.

SiteGiant MultiChat

Oversee and conveniently respond to all your customer enquiries from multiple channels through SiteGiant platform.

Make better business decisions by analyzing your sales performance
Powerful Marketing
Built-in marketing tools to enhance your eCommerce conversions

Enhance your sales channels’ visibility and attract more customers with:

Staff Management
Assign and monitor your staff tasks

Multi-layered staff permission for a various tasks assignment and you may easily oversee the person-in-charge of each task.

Staff KPI performance report

Keep a record and identify your top-performing staff in the company.

Easily reconcile shipping fee overcharges

Allow SiteGiant’s Payment Reconciliation tool to help you auto-calculate any shipping fee overcharges from the marketplaces. You’ll no longer have to manually check and compile all the details to claim the overcharges.

Keep track of all paid, unpaid and late order payments

Not sure whether you’ve received the exact amount of order payouts from Shopee, Lazada and TikTok? Conveniently filter the orders to double confirm the order payment status and tally with the amount you’ve received.

Simplify your bookkeeping procedures for all your orders by integrating with your preferred accounting software:
Multichannel Integration

Integrates with various sales channels:

Marketplaces
Webstore
Social Media & Messaging App
Product Management
Product Management
Auto-migration of products

All your sales channels’ product listing will be automatically migrated into SiteGiant upon integration. You won’t have to worry about creating them once again in SiteGiant.

Bulk copy product listing

Simple and easy way to sync product listings to multiple channels, all in one go!

Conveniently update various channels’ product details from one place

Edit or remove product details all through SiteGiant platform without having to log into several channels.

Multiple channels’ pricing management

Easily update different pricing for your products and sync to multiple channels at the same time.

Scrape product details

Found the same product online? You can scrape the product detail and sell the product in your own store.

Order Management
Order Management
Receive orders from all sales channels

Consolidate all your sales channels’ orders in SiteGiant platform for fulfillment.

Efficient and faster item picking process

Discover the right tools that can help you carry out a systematic item picking flow.

Achieve 99.9% error-free packing

Reduce order packing mistakes with the Order Fulfillment Assistant and prevent customers’ complaints about receiving wrong orders.

Shipping & logistics for order delivery

Integrate with trusted shipping logistics providers to ensure your orders are delivered safely to your customers.

Order return management

Track and manage any order returns made by your customers with ease.

Inventory Management
Real-time inventory updates across all integrated channels

No more dealing with overselling issues! Enjoy real-time sync of your inventories across all your sales channels, both online and offline.

Multi-warehouse inventory management

Systematically track all your inventory that moves within and between warehouses.

Customer Management
Customer Lists

Get to know who your customers are. Consolidate all customer data from sales channels owned by you in SiteGiant.

SiteGiant MultiChat

Oversee and conveniently respond to all your customer enquiries from multiple channels through SiteGiant platform.

Analytics & Reporting
Make better business decisions by analyzing your sales performance
Powerful Marketing
Powerful Marketing
Built-in marketing tools to enhance your eCommerce conversions

Enhance your sales channels’ visibility and attract more customers with:

Staff Management
Staff Management
Assign and monitor your staff tasks

Multi-layered staff permission for a various tasks assignment and you may easily oversee the person-in-charge of each task.

Staff KPI performance report

Keep a record and identify your top-performing staff in the company.

Payment Reconciliation
Easily reconcile shipping fee overcharges

Allow SiteGiant’s Payment Reconciliation tool to help you auto-calculate any shipping fee overcharges from the marketplaces. You’ll no longer have to manually check and compile all the details to claim the overcharges.

Keep track of all paid, unpaid and late order payments

Not sure whether you’ve received the exact amount of order payouts from Shopee, Lazada and TikTok? Conveniently filter the orders to double confirm the order payment status and tally with the amount you’ve received.

Accounting Integration
Simplify your bookkeeping procedures for all your orders by integrating with your preferred accounting software:

The Only eCommerce ERP in Malaysia with Built-in Webstore and POS Integration

Empowering merchants towards a successful eCommerce journey

mobile-friendly webstore
Mobile-friendly Webstore

Build a webstore to establish your business branding. Let your webstore be the No. 1 trusted place for customers to rely on for information and purchasing of products.

8+ POS System Integration

Support integration with SiteGiant POS, AutoCount POS, Zeoniq, Alaya, Smart, QubePos, Xilnex, Xeersoft to unify your online and offline sales in one place.

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Start your eCommerce Journey with SiteGiant today!

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