Established in 1996, TTF is Malaysia’s leading storage racking supplier, renowned for being the first in Malaysia to introduce the yellow and blue boltless rack. With ISO 9001:2015 certification, TTF provides high-quality warehouse racks, light-duty racks, packing tables and handling equipment for diverse customer needs.
Facing Inaccurate Inventory Counts in the Past
“In the past, we faced issues with inconsistencies in stock levels across eCommerce platforms. When a product runs out of stock on one marketplace, we often fail to notice it in time.”
Although TTF’s business grew, inventory management became one of the biggest challenges. Manually monitoring and deducting stock count in every sales channel was extremely inefficient, sometimes even producing inaccurate inventory counts.
“Moreover, some of our products include multiple individual SKUs. For instance, a complete rack consists of HTF boards, beams, angle posts, etc. We faced bottlenecks in managing the inventory for certain SKUs.”
Breaking Up with Inventory Management Hassle with SiteGiant ERP
“After implementing SiteGiant ERP, we can sync our inventory across all marketplaces. This means that when we sell one product on Shopee, the stock is also automatically deducted on other sales channels.”
Now, TTF dominates its inventory with accurate data, effectively eliminating the problem of inaccurate stock levels. Moreover, the SiteGiant Bundle Product Kit Feature helps TTF simplify SKU management by bundling individual items into a complete SKU product.
“With the Bundle Product Kit Feature, we can synchronize and automatically deduct the inventory for each SKU in the Kit. If any individual SKU in the Kit goes out of stock, the entire Kit will also be temporarily out of stock.”
This feature helps TTF prevent overselling and backorders. Whenever an item from a Kit sells, the system adjusts each component’s inventory accordingly, allowing TTF to meet customer demands consistently.
Building a Future with SiteGiant: 5 Years of Success Using SiteGiant ERP
“The key to our success in selling across multiple marketplaces today is choosing the right ERP system.”
TTF has been using SiteGiant ERP system for over 5 years to streamline their daily online and warehouse operations, such as order fulfillment, printing AWB labels, picking, sorting and packing products.
“Overall, I highly recommend SiteGiant to all online sellers. Because it has effectively helped us optimize our online and warehouse operations.”
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